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MindMeister - Refund of bill charge

4.3
Details
I was redirected to an answering machine.
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ID
#1659236 Review #1659236 is a subjective opinion of poster.
Product
Mindmeister Management Software
Reason of review
Unsure of obtaining refund
Loss
$60
Preferred solution
Full refund
I have been trying to make a mind map for an hour now, and I can't. The website keeps bringing a notification that apparently there is a 'website error'. Then as I keep writing other parts of the mind map, gradually all of the components start disappearing. Then, once...
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ID
#1509097 Review #1509097 is a subjective opinion of poster.
Location
Singapore, Singapore
THEY ARE WOLVES IN SHEEP CLOTHING. STAY AWAY FROM THIS COMPANY. I'VE BEEN INVESTING IN REAL ESTATE FOR 34 YEARS AND IM SHOCKED THAT THEY HAVE NOT BEEN CLOSED DOWN BY NOW. HOWEVER IF YOU HAD OR ARE HAVING PROBLEMS WITH THIS COMPANY SUCH AS PUSHING OFF CLOSINGS TELLING...
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ID
#1359135 Review #1359135 is a subjective opinion of poster.

MindMeister - This product doesn't work.

1.0
Details
I tried it for many months and it just doesn't work at all. I never seen any changes. I seen others online for free but ultimately I think if this works for anyone it is just a placebo effect. It's not really useful otherwise. I found it to be totally worthless and hope that nobody else ever buys this product. If they do then they have wasted their money. {{Redacted}}
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ID
#1138221 Review #1138221 is a subjective opinion of poster.
Product
Mindmeister Management Software
Cons
  • It was crap
Reason of review
Bad quality
Loss
$5
4.7
Details
I love this company and love the product. If it was not for them I don't think I would have been able to change my life for the better. I was able to overcome severe depression, and self esteem and self confidence issues. The emails they send out help boost my spirits,...
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ID
#916702 Review #916702 is a subjective opinion of poster.
Location
Miami, Florida
Product
Mindmeister Management Software
Reason of review
Good quality
1.0
Details
After reading some positive reviews about this software, i decided to buy it and give it a try. I have now tried it for several weeks and haven't seen any change whatsoever. I have tried numerous settings and tweaks along the way but this software simply doesnt work. I...
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2 comments
Anonymous
#1559608

Did you ever get your refund?

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ID
#914942 Review #914942 is a subjective opinion of poster.
Product
Mindmeister Management Software
Reason of review
Problems with payment

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5.0
Details
MindMeister - Response to Review Below
What the reviewer below fails to disclose is he requested a refund after 8 MONTHS (see screenshot of receipt), and our refund policy is for 60 days. When he initially requested a refund we asked him to deactivate the software and send us the deactivation code. This...
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ID
#905148 Review #905148 is a subjective opinion of poster.
Location
Vacaville, California
1.0
Details
Was very apprehensive about buying this software, especially with all the scams flying about. Tried the software for a few weeks and didnt notice any change at all. I therefore requested a full refund, which wasn't given. Owner kept saying to me he believes in his...
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ID
#903155 Review #903155 is a subjective opinion of poster.
Location
Ramsgate, Kent
Product
Mindmeister Management Software
Reason of review
Not as described/ advertised
Loss
$40
Preferred solution
Full refund

MindMeister - MindMaster - 100% CUSTOMER SATISFACTION GUARANTEE

5.0
Details
Please contact us first BEFORE leaving a negative review and we will be happy to resolve any problems. If you are not 100% satisfied we will issue a full refund. As we have said before: We have thousands of positive reviews and A+ Rating with the Better Business Bureau, and have over 35,000 Facebook Fans who Love us: It saddens me that sites’ like this tarnish the good reputation of companies. Once a comment is posted here it cannot be removed even by the poster. The 2 negative reviews below are from the “same” customer. He did not contact us first before leaving his negative comment. Our software works fine 99% of the time. Keep in mind tens of thousands of happy customers worldwide have used our program. Any software, no matter how great, will not run 100% of the time on ALL computers. Compatibility issues do unfortunately arise. BEFORE posting a negative review please have the courtesy to contact our support team and we will do our best to help. If we cannot help we will issue a refund. We responded to the customer below within 8 hours, and resolved the issue immediately. He sincerely apologized for leaving the comment, but unfortunately the damage has been done and sites like this thrive on that. We are a company that prides ourselves on helping our customers, and respond within 24 hours to all inquires. Please ask for me personally if you have any issues BEFORE leaving a negative review, and I will make certain you are 100% satisfied. Tony Dosanjh Founder/CEO MindMaster.TV
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5 comments
Anonymous
#1320256

It's not free to use or print it's a scam

Anonymous
#1201550

Please note we will no longer respond to comments on this site.

We did not issue a refund to this customer who posted the comment above labeled "Biggest *** ever".

He requested a refund after 10 months, and our refund policy is for 60 days. When he initially requested a refund we asked him to deactivate the software and send us deactivation code as proof. This takes literal one click and less than a few seconds.

He never did this and came back to us after 10 months requesting a refund, or threatening to post a comments to this site. We decided not to give into threats in this case.

Please feel free to review the thousands of positive comments on Facebook Page and YouTube Channel, and review our Better Business Bureau A+ Rating that you can link to directly from our website.

Thanks, MM Support

Anonymous
#1201206

I love the software :)

Anonymous
#942927

Does this program work with Windows 8 ?

Thank You

Anonymous
#894179

thank you tony!

View more comments (4)
ID
#552784 Review #552784 is a subjective opinion of poster.
Location
Fair Oaks, California
Reason of review
Good quality
5.0
Details
HELLO, MY NAME IS DANTE AND I POSTED THE 2 REVIEWS BELOW THE FIRST REVIEW WAS ENTITLED--->mindmaster software is "faulty" or doesnt work .....THE SECOND REVIEW WAS ENTITLED---->MindMaster - Dont buy mind master until you read my personal story ...MY REAL NAME IS...
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ID
#552555 Review #552555 is a subjective opinion of poster.
Location
Greensboro, North Carolina
Reason of review
Good customer service

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my mindmaster program worked well for about 3 weeks and then stopped working! another persons mindmaster program worked well for one week and then stopped working. im sure we are not the only "2" people this has happened to.maybe the only 2 that has written a review...
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1 comment
Anonymous
#893343

Wait a minute guys.Im the guy who posted this review. I just talked to Tony Dosanjh the Ceo and founder of mindmasters and he's a very nice guy.he helped me to get my mindmasters software to work.so please disreguard this review.mindmasters is an awesome program for anybody willing to try it out.I must admit,I was frustrated when I wrote this review on mindmasters.disreguard this review.

ID
#552431 Review #552431 is a subjective opinion of poster.
Location
Greensboro, North Carolina
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
like the previous person post I read on this forum which theirs was entitled {"Avoid Mindmaster.. all hype, dont waste your money"}, my mindmaster software worked for about three weeks and due to some unknown reason would no longer work,now im pissed off! like this...
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4 comments
Anonymous
#1189549

So how do we fix this? How do we contact the mindmaster people?

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ID
#552423 Review #552423 is a subjective opinion of poster.
Location
Greensboro, North Carolina
Reason of review
Damaged or defective
Loss
$40
Preferred solution
Let the company propose a solution
5.0
Details
Please email us to resolve your issue BEFORE leaving a negative review, and we will happily resolve ANY issues you have: Out of over 100,000 customers we try our best to satisfy everyone. The 8 complaints below equal one negative review per 10,000 customers. We ask...
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ID
#543238 Review #543238 is a subjective opinion of poster.
Reason of review
Good customer service
Stay away from this company, I applied for 14 day trial and after a week I deactivated program and was a sent a code which did not work, same day I cancelled I was charged, left an email, basically telling me too bad and sent another email, I have called my bank and...
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ID
#543027 Review #543027 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$45
Preferred solution
Full refund

MindMeister - Excellent Product

4.5
Details
MindMaster was recommended to me by a friend on Facebook where they have over 35,000 active Fans. I purchased the program after seeing thousands of positive comments on YouTube where their videos have over 5 million views. They also have an A+ Better Better Business Bureau Rating. Out of thousands of customers there will be a few that complain. I tend to look at the thousands of positive comments rather than a few negative. I have used the program for a few months now on two computers: I have not had any issues. I also believe the program has helped me develop a positive attitude...
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ID
#534579 Review #534579 is a subjective opinion of poster.
Reason of review
Good customer service

MindMeister - Mind master, costumer service not respectful, not trusty company

i try too use mind master on my mac, but the software didnt worked on my mac, and after couples days my mac stop worked aswell. i text them message about cancel my trial, as the software do not work and my brand new mac sudently stop worked. they text me ,- we can replace the program for you free of charge if you have problems, and telling what is just one time payment only.i dont wana pay for nothing, i am not sure about this software, maybe its virus or something, as my new mac just stop worked after couples days :( useful costumer service, and i dont believe what it helps tousand people, probably they write numbers by their selfs....
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1 comment
Anonymous
#880932

I LOVE the program and have not had a single problem :) Had a few questions and received a helpful reply within a few hours!

ID
#521495 Review #521495 is a subjective opinion of poster.
Location
Peterborough, England
Loss
$48